CTI Products
Vocarity Voicestream
Interactive Voice Response (IVR) is an interactive computer program which can be accessed through telephone. This computer program is consisted of several voice menus. The voice menus consists of some instructions and options which can be selected by callers using numbers on their telephone.
Vocarity Voice Recording
A voice logger is a device or program used to record audio information from telephones, radios, microphones and other sources for storage on a computer's hard drive or removable media.
Vocarity Voice Mail Server
With Vocarity Voice Mail Server will help you to receive information in the case of busy calls or unreached. With the Voice Mail Server, callers can place a message in your Inbox. At any time you want, you can easily access your messages and change system options from anywhere via phone, web or WAP.
Vocarity SMS Server
Vocarity SMS Server is an SMS messaging framework that enables companies to send, receive and process SMS- and e-mail messages.
Vocarity PersonalAssistant
Vocarity PersonalAssistant is a computer application that acts as your own personal assistant. This virtual assistant will instantly notify you of any incoming email, fax or voice-mail. Plus, Vocarity PersonalAssistant can remind you of appointments (or any other things) via telephone call (using automated voice), email or Short Message Service (SMS).
Vocarity Automatic Attendant
Vocarity Automatic Attendant is an application that automatically answer and route incoming call to extensions without any operator. Automatic Attendant has become one of the most common office automation systems, and businesses both large and small can easily take advantage of this low cost technology.
Vocarity Conference Server
Telephone Conference is a communication technology that enables telephone conversation of more than two parties. With this technology installed, all users in different locations can talk interactively to each other via the telephone line. This eliminates laborious works contacting several parties the conventional (2 parties) way.
Vocarity Netstream VoIP Gateway
The advance of communication technology finally leads to network convergence, i.e. converging both telephone network with computer network. Voice over IP (VoIP) is a new communication technology that allows the transmission of both voice and data through the existing Internet.
Vocarity Interaction Center 4 PC-PBX Call Center
A call center is a must for companies who wants to bring satisfaction to their customer. A group of dedicated people, with the right culture to serve, and backed up with the right tool would be a good start towards increasing customer satisfaction.
Vocarity IP Interaction Center
Today’s fast-changing business world demands companies to enhance their services. Becoming a reliable partner of the customer and doing it cost-effectively becomes more important than ever before.
Vocarity Interaction Center 3 PBX Call Center
Vocarity PBX Call Center is our practical call center solution for business organizations. A lot of organizations already have a PBX in their communication system. With our Vocarity PBX Call Center, companies only need to add servers and workstations, and integrate them with existing communication system to start their call center.
