Portfolio

Vocarity IP Interaction Center

	Implementing IP Call Center for PT PLN Sulawesi Selatan dan Tenggara (Sulselra).
	Implementing IP Call Center, inbound and telemarketing service, connect to Telkom using ISDN protocol.
	Implementing Bank Bumi Putera Tbk Phone Banking Call Center that conect to existing AS400 database system using ISO 8583 message format.
	Implementing IVR system that provides download ringtones, picture message, logo operator, and music letter to customers.
	Implementing IP Call Center system with two call center sites, Palmerah Jakarta and Gajah Mada Jakarta. Connect to Indosat as E1 provider using microwave (radio) interconnection with MFC-R2 protocol.

Vocarity Automatic Fault Clearence

Vocarity Automatic Fault Clearence Automatic Clearence for customer technical support on Telkom Divre II Jakarta, Divre VI Balikpapan.

Vocarity Automatic Fault Clearence

Implementing IVR for Academic Data and Course Registration by Phone, including Fax On Demand services.

Billing Prepaid

Billing Prepaid